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Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

5420 Grand Pacific Drive, Carlsbad, California, United States of America, 92008
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Queen Room
Max:
2 persons
445 sq. feet 
Bed options:
2 King Size Beds
Balcony
Air conditioning
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Tradition King Room
Max:
2 persons
445 sq. feet 
Bed options:
1 King Size Bed
Balcony
Air conditioning
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Deluxe King Room
Max:
2 persons
445 sq. feet 
Bed options:
1 King Size Bed
Balcony
Air conditioning
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Getting around

Explore a range of transportation options for your spa getaway

City Center
Carlsbad 1.2 mi
Airports
McClellan-Palomar (CLD) 2.8 mi
San Diego International (SAN) 33.4 mi
Train
Coaster Carlsbad Poinsettia Station 1.6 mi
Coaster Carlsbad Village Station 3.2 mi
Bus
Bus stop2000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Internet access
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Locker room
  • Allergy-free rooms
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Vending machines
  • Fireplace
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Free shuttle service
  • Pet amenities available
  • Car rental
  • Dry cleaning
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Children

  • Children's menu
  • Children's pool
  • Water slides

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness center
  • Steam room
  • Jacuzzi
  • Beauty treatment
  • Shallow end

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Media

  • Flat-screen TV
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Location

5420 Grand Pacific Drive, Carlsbad, California, United States of America, 92008
Map view
5420 Grand Pacific Drive, Carlsbad, California, United States of America, 92008
Nearby
Amusement & Theme Parks
Star Wars Area
1000 ft
Amusement & Theme Parks
Fun Town Police and Fire Academy
1000 ft
Restaurants
Twenty/20 Grill & Wine Bar
1000 ft
5480 Grand Pacific Dr
7 Mile Kitchen
1100 ft
5480 Grand Pacific Dr
Bricks Family Restaurant
5100 ft
1 Legoland Dr Legoland Hotel
Skyline Cafe
5100 ft
5885 The Crossings Drive Carlsbad
Garden Restaurant
3200 ft
Legoland 10161 Overhill Drive
Karl Strauss Brewing Company
1.1 mi
5801 Armada Drive

Reviews and Ratings <br />

Feedback from previous guests about their experience.
70%
loved the resort and would return for another relaxing stay
7.0/10
Very good
Rooms
7.4
Location
9.4
Service
5.8
Dining
5.8
Guest reviews
7.0/10
based on 5 reviews
7.2
7.2/10 based on 83 reviews
Scarlett
United Kingdom, February  2025
8.4/10

We had an incredible experience staying at this hotel thanks to the private access to Legoland and the very relaxing pool area. The staff were mostly helpful, although we did experience some mix-ups at check-in and checkout. The room was spacious and well-kept, perfect for our family trip. However, there were moments during our stay where the service could have been more efficient, particularly at the coffee bar during busy times.

Rooms
9.0
The room was spacious, clean, and came with all the necessary amenities. It was perfect for our family, providing us ample space to relax after a long day at Legoland.
Service
7.0
While most staff were friendly and helpful, we experienced some delays and confusion, especially when checking out. That said, the shuttle service was prompt and helpful throughout our stay.
Location
10.0
The hotel's location was fantastic, especially with direct access to Legoland which made our visit so much easier. Additionally, being close to the charming village in Carlsbad was a nice bonus for evening strolls.
Dining
7.0
We enjoyed meals at the on-site restaurant, although our breakfast service was a bit slow during peak hours. The food was quality, yet we expected a bit more variety for breakfast.
Facilities
9.0
The pool area was a standout feature with a fun water slide, and the gym was well-kept. The landscaping around the hotel also added to the pleasant atmosphere.
Hugh
United Kingdom, January  2025
6.6/10

Overall, the hotel has a fantastic setup, especially for families with its private access to Legoland, making it super convenient for visitors. The cleanliness of the entire property was impressive, and the kids loved the engaging evening activities. However, my experience was dampened by the unfortunate closure of the pool during our stay and a disappointing breakfast service that lacked variety.

Rooms
8.0
The rooms were well-maintained, and we appreciated the spaciousness which made it comfortable for our family.
Service
6.0
While the staff was generally helpful, the service at check-in could have been more efficient, especially when addressing our booking issues.
Location
10.0
The hotel's location with exclusive access to Legoland is an absolute bonus, making it effortless for families with young children to get to the park.
Dining
5.0
The dining options were decent, but I was disappointed with the breakfast, which could have offered a wider range of selections.
Facilities
5.0
The pool facilities were something we were looking forward to, but it was closed during our visit, which was a letdown.
William
United Kingdom, November  2024
5.6/10

My stay at the Sheraton Carlsbad Resort & Spa was quite disappointing. While the property itself has decent amenities, I encountered serious issues with room assignments and service. The hotel lacks the spa and resort-like feel it advertises, and I found the dining options were lacking. The location is good, especially for families visiting Legoland, but overall, it didn't meet my expectations.

Rooms
5.0
We were not given the room type we had reserved, and on our second day, we were moved without prior notice. The room seemed clean but felt more like a standard hotel than the resort experience I expected.
Service
5.0
The service was chaotic, with confusion surrounding reservations and requests often taking far too long to be fulfilled. I felt overlooked multiple times during my stay.
Location
9.0
The location is perfect for getting to Legoland quickly, with a private entrance just a short walk away. It’s very kid-friendly and convenient for families.
Dining
5.0
The dining options were limited and not very tasty. I found myself disappointed with the quality of food served, especially given the price point.
Facilities
6.0
The pool area looked nice, but I didn't get a chance to use it. The facilities seemed to lack the upkeep and attention expected for a resort.
Mason
United Kingdom, October  2024
7.0/10

Our stay at the hotel had its ups and downs. The facility was well-kept, and our kids adored the pool, making for enjoyable afternoons. However, we had some issues with room assignments and communication with the front desk that left us feeling a bit frustrated during our time there. Overall, it’s a good family-friendly choice, but improvements in service would make it even better.

Rooms
7.0
The rooms were spacious and clean, fitting our family of four well, but we encountered problems with check-in as our room wasn't ready on time, and we ended up having to move rooms the second day.
Service
6.0
The service varied; while some staff members were friendly and accommodating, there were communication issues that often led to misunderstandings during our stay.
Location
8.0
The location is nice for families visiting attractions, with easy access to nearby parks and restaurants, but could be better in terms of overall appeal.
Dining
6.0
Dining at the hotel was satisfactory, offering decent meals but lacking any standout options, and we did encounter some delays.
Facilities
8.0
Facilities like the pool were great for the kids, but some amenities seemed to need better maintenance, which could enhance the overall experience.
Oscar
United Kingdom, September  2024
8.0/10

The hotel features a wonderful pool area that kids absolutely love, especially with engaging activities like S'mores nights. The staff is friendly and the restaurant offers great food options, but there were some issues with check-in and room service that could be improved. Overall, it's a great family hotel with direct access to Legoland, but the service inconsistencies can be a downside.

Rooms
8.0
The rooms were spacious and clean, but lacked certain amenities like coffee supplies initially.
Service
6.0
While the staff was generally friendly, there were notable delays in room service and some check-in confusion that could be frustrating.
Location
10.0
The hotel is beautifully located with private access to Legoland, making it a top choice for families visiting the theme park.
Dining
7.0
The dining options, particularly at the 7 Mile Kitchen, were excellent with a varied menu and enjoyable happy hour, although service could be slow at times.
Facilities
9.0
The pool facilities are fantastic, featuring a water slide that kids thoroughly enjoyed, but the organization during busy times could use a little fine-tuning.
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Rooms and Guests2 Guests, 1 Room